1. Contact details
Entity: EBK Holding Group (Pty) Ltd
Information Officer contact: info@ebkgroup.co.za
Area of operation: Southern Africa
Requests should be marked “PAIA Request” and include sufficient detail to identify the requester, the record sought, the form of access required and the right the requester seeks to exercise or protect.
2. Records held
Subject to law and availability, Group records may include:
- company, governance and statutory records;
- finance, tax, insurance and audit records;
- people, employment and contractor records;
- customer, supplier, principal and commercial records;
- operational, logistics, technology and security records;
- intellectual property, marketing and communications; and
- privacy, information governance and regulatory records.
3. Records available without a formal request
Public website information, published company profiles, public announcements and legally required public records may be available without a formal PAIA request. Other records require the prescribed request process.
4. Request procedure and fees
Use the Information Regulator's prescribed PAIA request form and send it to info@ebkgroup.co.za. Statutory request and access fees may apply. Access may be granted, partly granted or refused on grounds permitted by PAIA, including privacy, confidentiality, legal privilege, safety and commercial sensitivity. We will communicate the decision and available remedies.
5. Guidance and prescribed forms
Current PAIA guidance, prescribed forms, fee information and the Information Regulator's contact details are available at inforegulator.org.za/paia.
6. Availability and updates
This electronic manual is available on the Group website. A copy or accessible alternative may be requested from info@ebkgroup.co.za. The manual may be updated when the Group structure, applicable law or prescribed requirements change.