1. Who is responsible
EBK Holding Group (Pty) Ltd is the responsible party for personal information processed through this website. Privacy and Information Officer enquiries may be sent to info@ebkgroup.co.za.
2. Information we may collect
Depending on how you engage with us, this may include:
- your name, company, role and contact details;
- the contents of enquiries, proposals or correspondence;
- technical information such as IP address, device, browser, access time and pages requested; and
- information provided in connection with a principal, partnership, supplier, employment or commercial opportunity.
3. Why we use it
We process personal information to respond to enquiries, evaluate and manage business relationships, operate and secure the website, meet legal and regulatory duties, maintain records, and pursue our legitimate commercial interests. Where consent is required, you may withdraw it at any time.
4. Sharing and processing across borders
Information may be shared with Group companies, professional advisers, technology and hosting providers, or authorities where lawfully required. Some service providers may process information outside South Africa. We use appropriate contractual and organisational safeguards when doing so and do not sell personal information.
5. Security and retention
We apply reasonable technical and organisational safeguards appropriate to the information and risk. Information is retained only for as long as needed for the stated purpose, legal obligations, dispute resolution and legitimate record keeping, then securely deleted or made anonymous.
6. Your rights
Subject to applicable law, you may ask whether we hold your information, request access or correction, object to certain processing, request deletion where appropriate, or complain to the Information Regulator. Send requests to info@ebkgroup.co.za. We may need to verify your identity before acting.
7. Information Regulator
You may contact the Information Regulator (South Africa) through inforegulator.org.za. We encourage you to contact us first so that we can address your concern promptly.